Why you can't get one in Colombia.
Colombian luxury retail has grown a lot in the last decade, but Swatch did not include the country in the Royal Pop allocation. The stores in Andino, El Tesoro, Santafé, and the rest of the major shopping centers carry standard Swatch product only. The closest stocking countries are Mexico, the United States, and the European flagships in Paris, Milan, Madrid, Barcelona, Zurich, and Geneva. Mexico sells out within hours of restock, and the United States is similar. Europe is the most reliable source because the boutiques there restock more often. We queue at those boutiques on launch days, buy at retail, and ship to your address in Colombia. You pay retail plus service fee plus shipping plus local customs.
How our sourcing service works.
Pick your colorway on https://swatchroyalpop.com/shop and pay in EUR through Stripe. Colombian Visa and Mastercard cards work for international transactions, and Apple Pay is supported. If the colorway is in our Vienna stock we ship the next business day. If we need to source it, we add you to the queue for the next European boutique drop and ship from Vienna once it arrives. Every order comes with the original Swatch box, the official papers, and a copy of the boutique receipt with the serial. You get DHL tracking the moment the parcel leaves our office.
Shipping to Colombia.
We ship to Colombia via DHL Express. Transit from Vienna to Bogotá is usually seven to twelve business days, plus a customs clearance window. Colombian customs applies import duty plus VAT on the declared value, and DHL collects the amount from you on delivery. We declare the real purchase price with the Swatch boutique invoice attached. Parcels are fully insured. If anything is delayed at El Dorado customs we stay in contact with DHL on your side until it clears. Most Colombian deliveries complete within two weeks door to door.